How to use: 1) Remove the protection film; 2) Apply stamping nail polish on the desired design; 3) Remove excess nail polish with a scraper using a 45º angle; 4) Pick up the design with a stamper using a rolling motion; 5) Stamp the design on your nail using a rolling motion; 6) Apply Top Coat for a longer-lasting result.
Q1.Could you please tell me your payment terms? Trade Paypal, Paypal EC, Credit Card etc.
Q2.Could I buy the items from other distributors instead? You sure can do that, dear, however, in our experience, only our designated shipping providers, shown above, have proven to be quick and reliable.
Q3.Can I visit your factory? Welcome! We invite you to come and see our facilities, quality, and workforce. They will speak for themselves. We are in Tianhe District in Guangzhou City, Guangdong Province, China.
Q4.Do you do any animal testing? No, we don't. We hereby declare that our research, development, and production of nail gel polish involves absolutely no animal testing or harmful nanophase materials.
Q5.Can you offer discounts? Yes, we can! It depends on the quantity you order. If you wanna order a big quantity, plz contact us. We have more discounts for orders over 1000 pcs (mix color is ok).
Q6.Are you a factory or trading company? Both we are, we sell our own products and our original factory can also offer OEM/ODM service. We are looking for a professional distributor/agent/representative all over the world.
Q7.What is the material of your products? UV Curable Polyurethane Resin etc. We also can customize as your formula. And we have certificates like CE, MSDE, SGS, FA to confirm the quantity.
Shipping: All orders are professionally packaged, prepared, and dispatched within 3 - 5 business days. We currently are offering our Premium Shipping FREE worldwide. The typical delivery time frame is anywhere from 15-30 business days. Depending on your location, you might receive items much earlier. Please check our complete shipping & delivery policies here also read the refund policy here.
Tracking numbers will be automatically sent as soon as the order is shipped. Sometimes there might be additional delays that are beyond our control such as customs or postal delays. Thanks for understanding!
The order processing will divided into three parts: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
The tracking number of your order will be provided to you by email after the shipment is shipped out.
How are shipping rates calculated?
Determine the delivery time limit according to the customer's choice .Free shipping on orders over $49.Please refer to the below table for specific shipping times and shipping costs for different countries:
Countries and Regions
Standard Delivery Days
Contiguous United States
15-25 Working day
$5.99(order below $20)
$4.99(order between $20-$30)
$3.99(order between $30-$39)
Order over $39 free sgipping
Alaska & Hawaii
15-25 Working day
Canada &United Kingdom
15-25 Working day
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
15-25 Working day
Cambodia, Malaysia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, India, Hong Kong,Japan,
10-20 Working day
15-25 Working day
Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Croatia, Faroe Islands, Georgia, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Iceland, Isle Of Man, Kazakhstan, Liechtenstein, Mayotte, Moldova, Republic of, Monaco, Montenegro, North Macedonia, Norway, Reunion, San Marino, Serbia, Switzerland
Most delays are caused by some uncontrollable factors, such as economics, politics, competitors, weather holidays, natural disasters or carrier delays.
As part of a global joint effort to slow the COVID-19 outbreak, there have been delays in shipment processing due to personnel and safety requirements.
We are happy to provide you with convenience to help you place your order online and respond to your email as soon as possible. If you need any other help, please feel free to contact our customer service.
How to cancel my order?
Please note that we can only cancel the order within the first 12 hours after placing the order. After that, the order may have been processed, is being prepared for shipment, or has already been shipped. Once it took effect, it lost our control.
We apologize for any inconvenience caused to you, but we are proud to provide you with timely service, which includes placing orders as soon as possible.
If you want to return an item, please submit a request to contact customer service for return instructions.
How can I change my order?
Unfortunately, we cannot handle the communication. If you need to replace any product that is different from your order, color or product, please contact our customer service email@example.com
We apologize for any inconvenience caused.
Do I need to pay taxes?
Rosalindbeauty provides taxation for customers from the United States and other European countries. If the package is to be inspected by the customs of other undiscovered countries/regions, the customer must bear import duties, duties and taxes.
In addition, certain products may require special licenses or import licenses.
Customs varies by country/region, please make a request when placing an order, and we will provide you with as much support as possible. Rosalindbeauty assumes no responsibility for products confiscated by the customs of the customer's country/region.
My order will never arrive. what should I do?
If you have not received the package within the standard delivery time, please follow the steps below.
First use the tracking number to check the status of the order.
Contact our customer service immediately for help.
Is the item lost or damaged?
We apologize for the inconvenience caused to you. If your item is damaged within 3 working days after receiving your mail, different or unable to work normally, we will protect it and can file a claim. The process is outlined as follows:
Please contact our customer service through Emali: firstname.lastname@example.org, and provide photos or videos to illustrate the problem and whether you want a refund or replacement.
We will review the claim, if you need more information, please contact you. Don’t worry, we will do it effectively for you
If approved, we will return or resend the product, and may ask you to return the product.
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