Our customer service representatives are here to serve you 24 hours a day on weekdays, as well as select hours on Saturday (except on major holidays). We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.
1. Order Customer Service:
Looking for order status or other pre sale and after sale supports, please email us at firstname.lastname@example.org. Our customer serves team will serve you at 1 weekday within 24 hours.
Please contact with our manager at email@example.com if your problems haven't been solved smoothly.
Having any interesting ideas or product suggestions,or unhappy shopping experience, please feel free to share your story with us at firstname.lastname@example.org. Your opinion is very important to us.
3. Blog Cooperation:
Having interesting to collaborate with your Blog, Instagram, or any other social media platform, Please contact our publicity department at Instagram @rosalindstorenails and Facebook @Rosalindbeauty or Mail email@example.com.
4.Oversea Wholesale and Customized Business
Contact Person: Caroline Luo
Tel Number: +86 18011947925(whatsapp/wechat)
We would love to stay connected with you. Feel free to contact us via email or follow us on our social media channels.
Tik Tok: @rosalindbeautynails
If your order was made on Amazon, we suggest you contact Amazon directly as we don't have the authorization to check out the orders made on Amazon.
1.Login your amazon account > choose "Your orders" > find the order ID > click "Contact seller". They will reply to your message within 24 hours.
2. Amazon’s customer service email is firstname.lastname@example.org. they are available 24 hours x 7 days.
We appreciate your time and understanding in this matter.
We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
Toll-free: +86 020-2220000
Monday to Friday: GMT+8:00 8am-6pm